FREQUENTLY ASKED QUESTIONS

Orders

We accept all major credit cards as well as PayPal, Google and Apple Pay. Read more about payment methods.

The estimated time to receive your order will depend on the place of delivery. If the piece is in stock you should receive it within the timeframe indicated here. If the piece is not in stock and I have to make it, it will take me an additional 10 open days.

The estimated production time for custom-made pieces is about 10 open days. It will depend on the piece, so I suggest you contact me so we can see together what the best option is. Remember that in addition to this production time you will have to take into consideration the shipping times.

Yes, you can find gift vouchers in my online shop. You can contact me for any other requests.

Returns and exchanges

You can read my full return and exchange policy here.

Handmade creations

Yes, both my interior design pieces and my jewellery collections are made one by one by me, using traditional techniques.

For the large format pieces I use low or high temperature clays. Most of the pieces are made of ceramic paste with chamotte. Generally I don’t glaze them, but keep this natural matte finish.

For small pieces such as jewellery, I use stoneware or porcelain combined with silver and/or brass. Mostly glazed and fired twice. When I apply lustres, gold, silver, etc., I fire a third time.

I also make my own colour palettes of engobes and glazes.

If you are interested in other materials, contact me to make a custom piece.

You can read more about the materials I use here.

The estimated production time for custom pieces is about 10 open days. It will depend on the piece, so I suggest you contact me so we can talk about it together.

Remember that in addition to this production time you will have to take into consideration the shipping times.

All my pieces are handmade, one by one. Each piece is unique, so there may be slight variations in size, colour or shape.

Depending on whether you have bought a ceramic piece for interior design or a piece from my handmade jewellery collection, I recommend specific care. You can read all of them in the product materials and care

Physical and online shop

I currently have online shop and no physical shop but I do participate in various markets throughout the year. If you want to receive information about it you can subscribe to my newsletter.

Contact me

If you have any further questions, please contact me.

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